Eight biggest mistakes of business owners
The following eight mistakes of business owners are not meant to be a comprehensive list because as all of who are business owners know the list is a lot longer than 8 points. However, I believe that if you address the following 8 points, those actions will have a massive impact on the profitability and success of your business.
These points are more about mindset changes as opposed to specific activities.
1. Being driven by money and not a passion for delivering value
Sure we have to make a good profit to remain in business. It’s no good having a wonderful business which you love if you do not make enough profit to live your desired lifestyle and help your teams of people do the same.
In the end, the money your business makes is a direct reflection of the value it offers and the number of people it delivers that value to
However, if your focus is ONLY on the profit, you will not build a strong growing business. A business is only as strong as the idea behind it and the value it delivers to its customers. Bear profit in mind but swing your mindset more to offering as much value as you can to your customers. The more you can grow and differentiate the value your business offers to your customers, the more “Raving Fans” you will build. Therefore, the word of mouth recommendations you get will significantly improve, and the more your business will grow.
Look at every one of your products and services. Focus ONLY on the ones that you believe you can offer extraordinary value to your customers and either ditch the rest or find a way of outsourcing that to someone else. This focus will make your systems and teams increasingly better, which will keep adding value and keep growing profits.
2. Not thinking long term sustainability
A business is not or at least should not be in the game of beating its competitors (unless it’s a sports team) It’s not about the competition – it’s about sustainability.
Business owners that focus on beating the competition simply do not understand the game they are playing. In sports, the game has a defined time limit, a defined set of rules and a referee. Your business has continually changing competition across the world; there is no time limit; there are no clearly defined rules and certainly no referee.
A business is in an infinite game where the game is really – To Stay in Business. You lose the game only if you go out of business.
If you want a long-term sustainable business, you have to start with the intention of growing a long term sustainable business not simply beating the competition.
Think long term. Build the best you can now and apply the Kaizen principle – Continuous and never-ending improvement.
- Keep your best people long term and keep helping them to improve.
- Build your systems for the long term and keep improving them
- Improve your products and services continually
- Build your financial reserves against a rainy day
- Protect your intellectual property – the way you do what you do
3. Not working on your personal development
Every business is a reflection of its leader or leaders. The way you think determines the culture and actions of your teams and ultimately what your business does and how it does it.
Working on your business is like adding extra apps to your phone. Very useful and certainly adds value if the apps are good.
Working on yourself as Leader is like changing the operating system from a mobile phone which simply makes calls to the supercomputer you probably have in your pocket right now.
Working hard and getting coached on your personal development will change how you think, your life and business strategies and how you interact with the world. Growing personally will inevitably change your life for the better.
4. Not working on your business culture
Your business has a culture irrelevant of what you do. Your culture is how you, your teams and your business behaves. The question is – How effective is your culture in winning your business game.
In the 1960s Douglas McGregor wrote a seminal business book called the “Human Side of Enterprise” about Theory X and Theory Y companies. – Google it to learn more
Basically, theory X companies work on command and control – They believe people need to be controlled, told what to do and how to do it.
Theory Y companies believe people are generally good, self-motivated and self-directed and want to produce a good job. They prefer the autonomy of being allowed to work to the best of their abilities.
Both methods can produce excellent results. It’s just one is much more fun to work in, less stress for the business owners and potentially is more sustainable in the long term.
Today in a fast moving and ever more complex world, the most talented people are increasingly mobile and well connected. They know their own worth and are only attracted to companies where they feel valued and can work with purpose-driven highly capable teams. It’s not just the money. In the first five years of Google, nearly everyone who worked for them took a salary CUT to join them because they were excited to work in a high performing autonomous culture.
You cannot hope to run a great business by yourself.
Building a great culture to attract extraordinary people who will help you grow your business with more fun and less stress is essential in today’s world.
5. Not measuring team members performance properly
You can make every effort to employ the right people and build a great culture, but still, some people will underperform. You or their team leader may feel that underperformance in their guts but its really hard and time-consuming to pin down. If you or a team leader gives a person a bad appraisal, that person can simply dismiss that appraisal as the “Boss is just a ********! – He /she doesn’t know what she is talking about. They then carry on regardless, doing the same as before or worse still simply paying lip service to the feedback.
So what’s the answer?
360 Degree anonymous reviews for every person in the company and especially team leaders and the boss from at least five other people who work closely with them. The results should produce average scores against a whole range of criteria.
It’s easy to dismiss parts of your appraisal because the boss is a ******** but practically impossible to do so if it’s all the people you work with giving you an average low score in a particular area of your performance. It does not matter what you think. Whether you think the score is fair or not is irrelevant – the fact is that other people who work closely with you believe this is a correct indication of your performance – so nearly everyone will take more notice of the results.
It’s essential that a 360 review system is put into place to help people develop because hopefully most of your people want to do a good job. Most of us are simply blind to our weaknesses. People should want to know how to improve otherwise, why are they working with you?
Following that 360 appraisals, a personal development plan should be agreed with every employee and regularly discussed and progress tracked by team leaders.
A team leaders MAIN job should be to get the best from his/her team
This regular feedback and tracking to help low performance in certain areas are essential for everyone. Across your company, this will produce extraordinary results. Across the board, low performers can be moved to other roles to give them a chance. Ultimately, low performers are likely to deselect themselves as it is very difficult to continue work in a team when you know everyone thinks you are underperforming. You will either strive to improve, or you will leave or the company.
Sometimes the company will have to “ask” some people to leave.
If you have to go through the correct disciplinary procedure with a few people who underperform you are protected. Its very difficult for them to claim unfair dismissal when a whole team of their peers are stating in their records that they are underperforming in key areas.
For your good people – they know they are doing a good job. As such they really want to know their lower scores (which they may well be blind to) and how they can up their game.
Measuring performance fairly across a range of key criteria and following it up properly will produce high performing and happier teams
What gets measured gets managed.
6. Not enough focus on attracting, identifying and engaging great people
Many companies boast about how great their training programs are. If you spend more time energy and resources on attracting, identifying and engaging great people you can spend a lot less on training. Great people are self-motivated. They will identify their weak areas and self-train without the need for much help from you. Smart, engaged people can learn how to do most things well provided there is someone to teach them.
In my opinion, there is NOTHING more important than doing everything you can to employ the best people.
Until you are certain you have a fantastic team of HR people with a highly systemised and proven record of employing great people do not leave it to them.
How can you be certain?
Develop scorecards and questions to determine the attributes you want for every prospective employee. Your performance management system should be checked back against the scorecards produced when that person was engaged. Were the scores in line with the actual performance the employee produces?
If not adjust the employment process and questions asked to improve your engagement process to only hire world-class people.
It’s currently x10 harder to get a job with Google than it is to get into Harvard business school. That’s not because they are a highly successful company now. They are a highly successful company because they work extremely hard to get the right people and build a culture for those people to perform well.
7. Not building systems for everything
Great people are essential, and they can even get around bad systems, but why should they have to?
Everything in the business should be part of a system with strong checklists.
You should have the attitude of: To err once is human to err twice on the same thing is stupidity.
If something goes wrong and you have a system – the first thing you should do is blame is the system – most bosses blame the person when in fact the error is probably the fault of the boss for not having a proper system. If the system is at fault talk to your people on how to improve the system, so the fault does not happen again.
Does this mean all your people become robots? Absolutely not – their role is to identify exceptions to the system, faults in the systems and have the authority to act accordingly without fear. They should also be architects of improving the systems and therefore will be engaged in making it work.
With great highly engaged people constantly looking to make 1% improvements to the company systems, the company continually improves to win its game.
8. Not having a coach
All of the above points take a lot of time, energy and resources.
All great performers have great coaches, and I believe it’s almost impossible to perform well without one.
A great coach will question your beliefs and thinking from which all your actions and results are driven. They will hold you accountable to drive forward when things get difficult, and you wonder if you will ever fix big problems. They will remind you that all big problems can be resolved with a good strategy and hard work even if it takes years.
A good coach keeps you in your business game and helps you win.
Enjoy the journey
WHAT IS BOTHERING YOU?
When you start to list the things that bother you and begin to wonder how best to resolve these issues, it can be very debilitating. Procrastination sets in, and the problem continues.
How do you break this circle?
First, you need to identify the problem. The first rule of dealing with any big issue is to admit it exists. Alcoholics are first asked to admit that they are an alcoholic because they can’t move on unless they do.
The same applies here.
A good friend of mine was always moaning about cask flow in his business, and I asked him to explain why he thought it was the case. He eventually admitted that he does a lot of work before being paid for it and relied on the good nature of his customers to always pay.
Once we analysed his outstanding invoices, he saw the patterns and the folly of awaiting payment. It was uncomfortable to decide to tell all his customers, money up front please, but once he bit that bullet, he solved the issue. Yes, he lost customers, but in his post-event analysis, he admitted, ‘ I lost the right ones to lose’.
Secondly, you are best to realise that you can’t solve all your own problems. You will need others to help you or even do it for you.
‘Who’ gets things done for you, is a better tactic to employ than ‘How’.
Most of the time there are quicker, more accurate and even enthusiastic people out there that will eat your problem and solve it, fast, better and to a conclusion. This is delegation and wisdom combined.
Stop holding on to the negative issues and get those that love this work to do it for you. You’ll be freer to do what you do best and less stressed too. You’ll have more energy and be more excited about the future knowing that when you hit a wall again, you’ll know what to do about it.
Surround yourself with those that love to do what you hate. Surround yourself with people smarter than you at the things that slow you down.
So, this all begins with asking yourself and being very honest about it
- What is bothering me,
- What is slowing me down
- What is taking my energy away?
Do you want a new computer?
I had got so used to my old one that it took someone else working on mine to make me realise that I had got stuck in a rut of habit and had no idea how inefficient I was managing my computer, and anything linked to it.
Therefore, you need a coach. You can not see how you are performing. It takes others with a trained eye to help you relook at the stuff you have habituated and got comfortable with.
Unless you have more than your own perspective, you can’t possibly compare enough or load up the
a new way of working.
Our skills as social animals help us in so many ways. When you are running your own business, it is easy to think you have everything working well enough to keep growing and be competitive.
If you let a skilful observer give you feedback, you can enhance what you are good at, and this helps you grow in ways you hadn’t thought of already or were blind to. Practice being sociable about how you manage you.
Take stock, analyse and request feedback.
Let those that you trust, give you constructive criticism. Be open to suggestions, new ideas and even allow others to do things for you for a while. You’ll be amazed at how much you can quicken your processing.
My new computer is so much faster. Slicker, smarter, and I now love it. The change suggested to me was difficult to allow because I had got used to how it all worked. I managed the time it took to do certain tasks and was pleased to consider myself as efficient. Looking back at it now, I was stuck in a poor cycle of doing things the way I knew how rather than the way I should do them.
Thankfully, I allowed my PA to bully me into changing. It now takes me much less time, be more accurate and suffer much less stress.
Let a coach into your life, your business, your gym, your relationships, your study methods, your home, your….. anything, and you get that shiny new computer feeling I had today.
It takes courage, it takes to change, and you must be open and trusting. Is it worth it? Oh yes!!!!!!
Are you setting yourself up for failure?
So you are a strong goal setter and high achiever?
You already know that by setting goals, well you can convert your dreams into reality.
You ensure you do all the right things.
You consistently look at your long term goals and break them down into shorter-term goals to move in the right direction.
You make sure that the goal is SMART. Specific Measurable Attainable Relevant and Time deadlined.
You make sure that before you set it that the goal is aligned with your life purpose (You have already got that written down right?)
You make sure you have a big WHY behind the goal as to the reasons you want to achieve it
You allocate regular time in your diary if required to do the actions
You look out for obstacles that may get in the way of the goal achievement
You promise yourself a “present” to celebrate when you achieve your goal and if you are brave a penalty if you fail
You make sure you start small, so you get positive reinforcement by making small steps in the right direction
You read relevant material or get lessons if more knowledge is required
In short, you do everything required to set yourself up correctly to achieve your goal
You start with a bang and yet a month or two later something has gone wrong – you are no longer making progress in your goal, or you have given up entirely
You start again and follow all the above steps building in what you have already learned from your failure to date, and yet one or two months later the same thing happens
- Are you useless?
- Do you simply have no will power or determination?
- Is it just current circumstance?
Have you set yourself up for failure?
If you recognise this process for many of the goals you set yourself – You have probably missed one of the biggest and most important steps to making sure you hit your goals (almost) every time
Whatever happens, this one additional step significantly increases your chances of hitting your goal.
What is the magic step?
In a word – Accountability!
Appointing a good accountability partner to help you achieve your goal is huge.
When you appoint an accountability partner, who reads your written SMART goal and independently checks your measurable results ( you have to set it up that way) the difference in results can be astonishing.
Sure your accountability partner does not judge you as everyone knows how difficult it is to achieve goals. They simply ask:
- How did you feel about your progress toward your goal this week?
- What action are you going to Start, Stop or Continue to take next week to move towards achieving your goal or Building a habit?
That’s it two questions to make all the difference in the world.
Nobody (in particular high achievers) likes to be seen as incongruent – saying one thing and doing something else. As such you will take the actions you said you would. Sure you will fall back some weeks by not doing what you said you would, but almost nobody can do that consistently.
This simple action can make a massive difference in your life. It stops you from setting yourself up for failure
I am lucky enough to own and run my own coaching company, and so I pay one of my coaches for an hour to ask me these two questions weekly.
Without a doubt the best investment I have ever made!
All my team have a 20 -30-minute weekly meeting with their Team Support Officer to help them with their goals.
Stop setting yourself up for failure
Try appointing one or more accountability partners yourself – if you are brave enough.
At Compass this accountability is built into our training program by appointing everyone an accountability buddy. You are accountable to your Buddy, and he or she is accountable to you for moving the needle on your declared goals. It works.
Enjoy the journey
A Coach for all. Your purpose identified. Live a great life benefiting others. Get Happy.
I have a purpose to help as many people as possible engage in the process of being coached.
There are many types of coaches — Fitness, Financial, Business, Motivational and even spiritual.
Overall though a coach should be about helping you find a path that works for you, heals your failings, builds you up and engages you to find your passions. It doesn’t need to be a specific type. We are all very capable of achieving so much once we find out what it is we truly want and discover how to use that passion for a greater good or purpose.
If coaching can be boiled down to its basic elements, it would include being an encourager, a guide to a better you and a lifter of spirits.
Not all will see it this way yet in essence, if you find a new desire you hadn’t explored before, and that desire is helpful to others and makes a difference, this is something that can be infinitely rewarding and beneficial.
I remember helping a young man follow his dream to be a teacher, and the hurdles were big, the subject complicated, and, as is often the case, seemed impossible or too hard to achieve at the time. He later went on the fulfil that dream, and the catalyst for his drive was the vision of what difference it would make to others rather than to himself. The fear of failure was high. The probability was against him, yet once he’d grasped the idea of the impact it could make, coupled with even if he didn’t fully achieve his dream, he would have made a big difference. He was so determined, he did, in fact, achieve his desire.
A good coach brings out the possibilities, the motivation and the ideas that may not have been obvious on the initial analysis. This can be achieved in any field and for any person.
Schools should have life coaches. Universities, homeless centres, addict charities, the health service. ALL could benefit. ALL should have access.
My passion is helping others be the best they can be. This doesn’t need to be limited to a business, it can be for anyone. The YOU, that sits inside, that is awaiting the spark and has incredible potential for positive change, is there. It may need coaxing out or releasing, but it is there.
Some have already found it and love their lives and live according to their skills, desires, passions and purpose. Do you want to join them? A good coach will help you find that power and bring it out into the open. The how to achieve will take care of itself, once you find the true desire and drive you have for the things you wish to do. Once you find your uniqueness.
Inspire, save, unlock potential, create a big impact, enrich and many other types of descriptions come to mind. A coach is for all types of people for all reasons. A coach is a coach no matter what the subject.
What businesses are going to be the best in the future?
I was asked this at a business meeting last week, and although I thought I knew an answer, the number of different answers around the table made me question if I had even really considered it at all.
I work in a paper-heavy business and we are going through scanning 30,000 large files, to walk towards being paperless. Nothing new I hear you say. The obvious conclusion from that is programmers and scanners that relate to the many businesses that are paper and file dependent will have work for the foreseeable.
Looking through the costs and set up fees for the right scanner, software, training and servicing, it is easy to think that being in one of those is going to produce work for many years to come.
Yet the salesperson still had to contribute an understanding and interpretation, enough to help me get to grips with what I was signing this new lease contract for.
Would I be setting myself up to be trapped by the software provider, what about the scanner, after I have scanned the bulk of my files?
This thought led me to realise that the information we can find online is infinite, but the interpretation of how it works with each business is another.
One Will drafter was concerned that Wills would become digital in the years ahead. I do believe that to be so. However, the content of the electronic Will, video, signature, placement, style and even exclusions, will all need to be interpreted and structured or it can’t work.
The real work in the future is guiding. Helping people make decisions, reflection of goals, interpretation of facts, extrapolation of outcomes and even moral conjecture. These are difficult to digitise. I’d even say impossible.
The emotive foreplay before a decision is best seen through the eyes of others. Sharing ideas and weighing up the outcomes are often referred to as facilitating. This is something a coach does best.
The businesses of the future that will unlikely be replaced are creativity, coaching, teaching and motivating. Sooner or later we will find much of what we do replaced by computers. I know though that I shall be struggling to work big ideas or projects without the consultancy of wisdom from others.
I know that I rely on others motivating me and that I can get motivated by encouraging others. I’m amazed that 1+1 ideas often equals three ideas. That sharing problems halves them.
We all concluded that talking, listening, extrapolation, guiding, being a moral compass and even just asking the right questions, will all be currency of the future.
How does your business stack up to this? Is it congruent with your purpose and ethical stance? Does it fit your lifetime goals as being necessary or just wanted?
Just ask yourself, does your future look brighter knowing this?
Begin with the end in mind
‘The servers down’!!!!!
It seems like it’s the perfect excuse for not working or to take stock of the jobs that can be done when its down, that you may otherwise have decided was best not started.
Begin with the end in mind may not seem an obvious Stephen Covey quote to refer to when the server goes down, yet a recent event in my office led to the discussion about, what should we do when the satellites decide to play up.
One hour or five without the internet seem rarer these days. Our conclusion on the last event though helped us realise that we were distracted enough by our computers to have many of the ‘other jobs’ start to get behind.
One major benefit of this thinking is that it allows you to think of all that is needed for a job or project to be finished. Some of us are not good at following a job all the way through to the end, but some are.
Some of us use computers well and enjoy them. Some of us don’t.
It is helpful to think of a division of jobs that need tenacious computer types and jobs that need a tenacious other type.
A recent storage issue in one of my businesses helped me define a newer approach. Heavily paper based for over 20 years, made a big scanning project a necessity. To be frank the scanning should have been done years ago, but not being as tech based as the modern world requires, I kept putting it off.
Now I’m looking at selling this business, I am forced to face the challenge, that could have been easier had I been brave enough and thought end game more.
I ran the project by my team, and after a few ‘Luddite’ comments, I agreed I should not be the one running this. So, with the end in mind, I set the goal, I gave it to my tenacious computer-based people, and they are now charging through the job faster than I’d thought they would. With more enthusiasm than I could have mustered and with a better insight into how to get the job done than I could have. The end I have in mind seems so much closer.
I love the concept of sharing goals, getting the right people doing the right jobs, getting a deadline agreed and overall, delegating things that are just not my forte.
Waiting until the server is down, to discover what you can do without these amazing things called computers is not the best strategy. The jobs that are needed to be completed to get a project finished are best split between those that can be best at doing them.
Remember the differing versions of style of skills and mindsets you have at your disposal and if “begin with the end in mind” becomes an ingrained habit, you will get there so much quicker.
I look forward to next satellite wobble and its effects.
Letting go of the past and moving on
It is never easy to let go of a secure hand or foothold but to be blunt, how can you possibly climb the wall unless you do?
It takes faith in the new foothold and belief that it will take you to a better position. Until you let go, you’ll never know.
Imagine looking at a climbing wall and seeing climbers stuck in the middle. You shout and encourage them to move on, but they stubbornly say ‘I can’t’ or ‘I won’t because I’m afraid’.
You can see the goal ahead of them, but their face is pressed against the wall, and they can’t see what you see. They will stay there until they fall off or die.
Sometimes people around them are saying the same thing, and they are stuck too! They keep each other stuck by saying, be careful, don’t let go, you may fall off! It might be worse on the next foothold. So, they feel reassured that it best to stay where they are.
Occasionally, people come from below, and pass them and ask as they pass, ‘why are you staying there?’ They can’t understand why people would play it so safe they would sacrifice the rest of their lives in order not to take a risk. Some do fall off, and it scares the ones rigidly hanging on. Some of those who fell, get back on and still climb past them. Some are never heard of again. From the perspective of the hanger on it is frightening.
The coach has climbed that wall already. The coach is at the bottom or in the middle or at the top, offering advice, encouragement, and being the positive ‘, you can do it’
Some coaches are watching from a distance so that they can see the goal, the hurdles, the best strategies and the dangers. They are like your Sat Nav in life. My Sat Nav in the car sometimes says’ Your route has been altered due to the current traffic situation’. Being stuck on the climbing wall of life is like saying to your sat nav, well I don’t care, I’m just going to carry on doing what I have always done.
It’s strange, but that is how some people live their lives. Whether that’s based on fear, laziness, apathy, contentment or even just plain stupidity, at some point, in order to move on, or climb, you need to let go. Deciding what to let go of is part of the solution. Listening to those that have been there and done it is another.
The story of the spider monkey comes to mind when I think of the amount that we give up, by just not letting go of what is holding us back.
The poor spider monkey is a beautiful creature, that is traded as a pet all over the world. They are hard to catch in the wild, without hurting them. So, us ever ingenious humans came up with a way to catch them that is based on their greed and physique.
Their hands are like clubs on the end of a very skinny arm. They love nuts as a natural part of their diet, and this is their unfortunate demise. To capture one, all you need to do is put a thin-necked sturdy bottle in a strong box and put a few nuts in it. The spider monkey can smell them and reaches in to grab some. He loves them so much, he will not let go of them, and his big hand is now too big to pull out of the bottle. He is trapped. His captor then puts a chain on him and he is no longer free. The captor breaks the bottle, because he knows the spider money will not let go.
The monkey has not only given up his freedom for the rest of his life, but it was for only a few nuts which he could have let go and still be free.
What are you holding on to? What do you need to let go of?
Who could help you identify what it is and has the wisdom to reason with you, to ally your fears?
A coach offers this and more.
Promise Keepers Rule. It is common for us to have customers that we enjoy working with as well as ones that we loathe or make our hearts sink. Your easiest way to improve this is always to be working towards duplication of the most favoured client.
You need to be focused on the type and preferred client, but also the desirability and need of a future income stream with them.
Repeat and growing business from the best type of client is the heavenly business.
So, let me ask.
What does that client look like to you?
Do you have any already?
Where could you find more of them?
What would you need to have in place to be easily referable to that type of client?
Al this relies on having a relationship. A strong and healthy one. Even if it is on the internet.
You need to ask yourself, how this can be nurtured? Do you know anyone who is doing this already?
One of the main reasons is that if you don’t, someone else will.
It is easier to court the great client and have them come on board, than it is to keep finding ‘ones that will do for now’ clients.
It is more productive, satisfying and meaningful, as well as being the only way to go to have a future business you can rely upon. The future of your relationship with your client will be exposed by your competitors as well as social media. It is the new secret weapon and is easier than you think.
Dinosaurs didn’t see what was coming but we can.
It’s amazing to think that there are many companies out there that have yet to embrace the need for a digital platform as well as a relationship built on trust and reliability.
How often are we caught out by the service providers who promise the earth, then do not deliver? Just by keeping our promises, we can shine.
We can shine by showing we care, showing appreciation and going the extra mile. This alone will keep us above the 90% that do not do it. To be blunt, it is easy to be ahead of the competition than you think.
Amazon, deliver. Fed Ex deliver. Domino’s, deliver.
They promise, and they deliver. Why? It works that’s why. It’s no good thinking, we’ll deliver our promises most of the time, and then just be mediocre at it.
Once you get known for not keeping your deadlines, your integrity becomes questionable.
The preference to refer to you is will be less than it was.
Your option for price increase becomes tougher. Your confidence is tainted, and clients start to feel unloved. It is that simple. It’s not hard to promise something and then do better. What is hard is to be unsure about what you can deliver, and then making it up as you go. It is the hardest way to run a business.
Being great is easier and a lot more fun. If you were to forecast the future of your business based on the clients you deal with now, where would you be? You can choose that destination.
The high road or the low road?
- I felt I could make more money doing (what I do) myself
- I wanted to be in control of my own time
- I did not like the way I was treated at my last company
- I had a great idea that I wanted to put into practice.
This skill of understanding how to run a business well is significantly more important than knowing how the work of the business is done.
Review your company goals – are they set around the high road or the low road?
Register for a seminar
Register to get tips on improving your business and life
- Eight biggest mistakes of business owners
- What is bothering you?
- Do you want a new computer?
- Are you setting yourself up for failure?
- A Coach for all.
- What businesses are going to be the best in the future?
- Begin with the end in mind
- Letting go of the past
- Promise Keepers Rule Ok!
- The high road or the low road?
- Should I put a hammer through my TV? – The power of rituals
- Muhammad Ali – Inspirational thoughts
- Do you know your clients?
- Celebrate being a procrastinator
- After a tiring day what do you do?
- How to determine what action to take or habits to build
- Hire slow fire fast
- Keeping your promises
- A Strategic Alliance
- Are you generating mistrust?